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Because we tend to book our guides during certain times of the year, we suggest that you book your trip well in advance. The earlier you call the better the chance you will get your desired dates as the calendar fills up fast! Once a trip is booked, We require a 50% deposit to hold your booking which is refundable up to 90 days from the start of your trip. Inside of 90 days the deposit is nonrefundable, but your deposit may be carried over depending on the nature of the cancellation. Please do not send cash in the mail Inside of 45 days to your trip dates, all cancellations will have deposits forfeited to the company. Please make your deposit
payable:
Deposits are only transferable to another date if notice of a desired change is communicated with us 90 days in advance of your trip, to allow us time to try to fill the date(s). We have a limited season and we appreciate your consideration. In the event of very harsh weather, we may extend the courtesy to you of postponing your trip to another date. This is to ensure you get the best trip possible. We do host trips rain or shine, but we prefer you fully enjoy your time with us and we will give you the option to reschedule . When we do, deposits are held for a period of one year to complete your trip, then the deposit is non refundable. Since we extend this courtesy to you, we appreciate that you appreciate the nature of our business and extend the courtesy to us in rebooking. We reserve the right to change fishing locations should water conditions become unfavourable. In this event, we charge the rates for that water, which may be slightly more or less than the original package pricing. The price difference for the variety of our waters is simply to cover the transportation cost, or the cost of shuttles on various waters when drifting. The fishing may not be what you are used to or what your expectations are. Our rivers each have their own challenge and character. In the event that you are not able to find success on a particular water, we may offer you the option of fishing other waters more suitable to your desire or skill set. In that event we will attend those waters and the rates for those waters will be applied and you will be responsible for the rate on that water. A detailed and complete confirmation letter & package will be sent to you upon receipt of your deposit. Each guest will need:
While a low probability, trips may be re-routed due to weather - taking a different air route in or out. In that event, additional charges may be applied to cover the helicopter's additional flight time. We will book the helicopter to suit your trip. If the particular machine is not at base at the time of your trip, we will have to use what is available. This may see an additional charge of up to 30% of the helicopter portion of your trip. This is not a regular occurrence and is a result of scheduled maintenance, emergencies (forest fire or medi-evac, etc), etc. In the event of helicopter substitutions, we may have to cut back on the gear and weight to meet allowances, in order to meet space and weight allowance for the helicopter on site. In cases where the booked trip is not possible with the machine on site, we will communicate the options with you. In the event that weather postpones a multi day trip, we will continue with plans for that trip at the earliest available time. In the mean time, we will host you fishing on a water close to the heli base. Where over night accommodations are needed, the customer is responsible for food and accommodation costs. This has not happened in our years of operations, but we must communicate this - to be fair. Few trips are delayed an hour or two, we have not yet cancelled a trip day out right due to weather. In the event that there are more people in your party than originally scheduled, we will make every effort to accommodate you. We will first try to help you narrow the cost per person, but if the helicopter does not have room, we will then make every effort to minimize the extra expense. Thank you for your consideration to these matters. These policies have been implemented as we operate during a narrow season and to reflect our ability to operate a business. It is our intention to make the best of the scenarios as they arise. It isn't often, but conditions are not always perfect. www.flyfishalberta.com info@flyfishalberta.com 403 346 1698 |
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